I was rather surprised when I discovered that The Smoothie Factory had taken over a corner of the Cottage Emporium, revamping it into one of those next-door cafes where we all love to go, calling it the Cottage Café. Somehow, I had high hopes seeing how well The Smoothie Factory had been doing off late.
My first visit to the very first outlet of Smoothie Factory was years ago, when it opened up in Epicuria, Nehru Place, and I absolutely loved the waffles at the time.
However, my visit to this outlet didn’t match my expectations at all.
I ordered the following:
Choco Chip Waffles: Now these are healthier waffles, but even then, whatever batter one may use, waffles are expected to be crispy. Sadly, these weren’t. Secondly, being choco chip waffles, I was expecting a nice topping of choco chips, however there were some choco chips inside the batter itself. The yogurt served with it was watery so it didn’t serve the purpose.
Latte: I was quite happy to see they’d started a new range of hot and cold coffees. So we decided to order a large Latte. Unfortunately, my family and I didn’t like it even a bit. It was as if it was hot coffee flavoured milk.
Island Delight Smoothie: It had too much banana and honey so the flavour of the other fruits, especially pineapple was completely lost.
Cookie ‘n’ Cream Yogurt: I didn’t like the fact that they had only 4 options and those options too weren’t appealing. Anyway, my brother still decided to order one of them and I personally wasn’t happy with the flavour.
And although it’s a big café, there’s self-service. So I think some improvement there would be a good idea. Even if I go to a Café Coffee Day or a Costa, I place my order at the counter, take a seat and am served my order, so I think that would be a better direction to go in. And considering that there was no one except the 4 of us late in the evening, I don’t think it would have been be difficult to serve.